Subject: Important: Payment Failed – Immediate Action Required

Dear {{$landlord_name}},
We’re writing to inform you that your recent payment attempt did not go through.
This means your account is now past due, and access to the system may be suspended until payment is successfully made.

What to do next:

1. Log in to your account at www.tenancyweb.com
2. Navigate to the "Billing" section under your "Account Profile."
3. Update your payment information or retry the payment.

Please note that uninterrupted access to the system is critical for managing tenant communications,
payments, and property records. To restore full access, we encourage you to resolve this issue as soon
as possible.

If you believe this message was sent in error or need assistance, our support team is here to help.
Reach us at Support@tenancyweb.com.

Thank you for your prompt attention to this matter!

Best regards,
The TenancyWeb Team
www.tenancyweb.com